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Testimonials

Testimonials about Seguin RV

Excellent Customer Service

I deliver new campers all over the country, this is by far one of the best places I go. Fast friendly service guys. They get the job done and get me back out making money. - Rick

Excellent Customer Service

We shopped around several months for a Class C motorhome. We liked the Jayco Melbourne best, and not that many places sell them. After having an unpleasant experience at another RV dealership, we ordered a new 2017 Jayco Melbourne from Seguin RV. We were more than happy with the price, as well as with everyone we dealt with. Before we closed the deal, a very personable and knowledgeable "tech" named Ken gave us a thorough walk-thru and explained how everything worked. We were so impressed with Ken that we wanted to put in a good word for him with his manager. Then we found out that Ken is the OWNER of Seguin RV! Wow, did we feel special! After the sale, we brought the RV back to have an additional TV and 2 DVD players installed, as well as a couple minor adjustments made. The service tech Sean was super knowledgeable as well as fast! Both before and after the sale, everyone at Seguin RV was very friendly and made us feel welcomed, never rushed. We live near Bastrop, but the drive to Seguin RV was well worth it. We highly recommend them if you're in the market for a camper or RV. - Mary

Excellent Customer Service

I came to Seguin RV on Friday after Thanksgiving due to my slide outs not being operable on my Monaco Camelot. The service techs (3 to 4) worked on the unit for 4 hours diagnosing the problem and finding the problem and trying to repair the circuit board that controls all the slide outs on the unit. The board was not able to be repaired so a new one was ordered and shipped overnight and installed on Saturday. After installation all was good. When I got my bill I was only charged for 3 hours labor plus the part and shipping. The service staff were great, knowledgeable and friendly. If I am ever in the San Antonio, TX area and have a problem with my RV, I will definitely go to Seguin RV for service. Great people to deal with. I give them 5 Stars - Dan

Excellent Customer Service

I want to thank Rustan Eubank for the amazing experience! We purchased our travel trailer from Rustan here at Seguin Rv and we couldn't be more pleased. If you are in need of a RV Mr Eubank would be your hard working consultant. - Joseph

Excellent Customer Service

We are very happy with the RV we bought from Seguin RV, we have been to several other dealers and Seguin RV by far has the best Sales Consulants and employees. - John

Excellent Customer Service

Jeff sold us our travel trailer, he was excellent, very friendly and knowledgeable, made our first purchase a great experience. - Stephanie

Excellent Customer Service

Seguin RV service was fantastic,We were on our way out west and had a problem with our roof they got us in the next day.Had is repaired that day and back on the road the Nextel day.Other places I called said it would be 2 to 3 weeks to get us in Seguin RV put us in right away.Thank You very much for helping us out! - Carl

Excellent Customer Service

This RV dealership is a hidden GEM !! We needed some things repaired and caulked and they took us in immediately. We dropped out TT off at noon and they called by 3:00 and had repaired EVERYTHING on our list. Ken and Michelle were courteous and professional. We have heard some horror stories about getting parts, waiting for days, but not here. In and out in three hours. Thank you Ken for replacing our radio, it's now working great and we're able to watch movies again. All your guys did an awesome job. I would highly recommend to anyone near San Antonio, TX to stop in if you need repairs. Thanks again, you made our travels a whole lot nicer ! - Steve

Excellent Customer Service

I just want to thank Ken for EXCELLENT service and hospitality. I had an A/C unit go out within the warranty period, and I treated with respect and, I really appreciate it. My next RV needs - Seguin RV will be number 1 on my list!! - Jane

Excellent Customer Service

My salesman was Mr. Sam Smith. He was very nice and very trustworthy. He answered all of our questions and did not "pressure" us at all. I would totally recommend Sam if you are in the market for an RV!!! - Ann

Excellent Customer Service

Great experience. I would recommend Mr. Sam Smith to all of my friends! - John

Excellent Customer Service

Just brought home our new (to us) Travel Trailer. We had explained to our wonderful Sales Manager, Sam, exactly what we were looking to buy. A few days later, he called to say he had it! We came, we saw, we bought...that easy!! Sam went above and beyond to thoroughly understand our needs, our budget, and our experience level. He under-promised, and over-delivered in every aspect. What a pro. Ken, the owner, was involved as well to make it effortless to complete our sale, and helped us stock up on accessories to make our new toy even more comfortable and easy to maintain. We have never felt so pampered! Thanks to Gabe for his special touches, as well. We can highly recommend this dealer and the wonderful staff. We feel like we got a great deal for a fine product that exactly fits our goals. Thank you all so much! - Richard